Roles in SDH

This section explains the actions that can be performed on the SDH website by each EMAIL account, depending on the role assigned to it.

If the same person needs to have different roles, they must manage different email accounts.

Information

If, during the login process, a 404 error is shown with the page

https://web.solmicrosdh.com/MicrosoftIdentity/Account/Error
it can be resolved by logging out, since session data is cleared when logging out of SDH.

New user in SDH

Follow the indications in:

• New user.

Roles as Customer

You will have received an email with the access to SDH and one or more emails notifying the registration of associated companies.

Follow the indications in:

• Customer Administrator
• Company Administrator
• Company User

Roles as Distributor

You will have received an email with the access to SDH.

Follow the indications in:

• Distributor Administrator
• Distributor Consultant/Implementer

Role as SDH Administrator

Follow the indications in:

• SDH Administrator.